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Information:
Please do not hesitate to contact us if you have any
questions.
If you change your mind about your order:
We hope that you will be pleased with your purchase from Chandni
Chowk. Should you change your mind about your purchase within
30 days, we will refund or exchange the item(s) provided that it is
returned to us unused in its original condition including any
attached labels.
This does not
apply to items that cannot be returned for hygiene reasons (ie
earrings for pierced ears).
Reseal the packaging your order arrived in
and return to us using the returns slip which is enclosed with every
order. We reserve the right to discount the refund if the
goods are not in the original, unused condition. Delivery
charges on the original order are not refundable.
Keep proof of purchase for any items you are returning as we cannot
be held responsible for items lost in the post.
NOTE:
Please note that all our products are hand made to varying degrees,
and slight variations in size and shape are to be expected. Whilst
reasonable care is taken during manufacturing some colours may vary
from batch to batch. The stability and permanence of dyes
cannot be guaranteed.
Strong coloured items should be washed separately, and may require 3
or more washes to remove excess dye stuff.
The setting of your monitor is beyond our control and
if accuracy of colour is important obtain original item.
For the full Chandni Chowk collection please visit
our stores.
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